Citrix Installation & Use (Raisers Edge)

Citrix Installation & Use (Raisers Edge)


Citrix Workspace is an application that provides remote access to apps, files, and desktops. Currently this app is being used for training courses in finance to interact with a simulated database. The course will have a .ica file that can only be used within Citrix that gives them temporary access to a remote application during class.

Install the software from this webpage
      https://www.citrix.com/downloads/workspace-app/

To use the software:
      1) Right click on the .ica file given
      2) Select Open with... > Choose another app
      3) Navigate to C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
      (you can set it to open with this program by default for ease of use in the future)



Troubleshooting: If the file is not opening by default you can force set it to default by doing a registry edit. 
      For a quick understanding of Registry. This is a specialized database that uses key-value pairs to store settings/configuration information.
      Folders/objects are known as Keys while subfolders are Subkeys. 
      These Keys have values associated with them

To registry edit to set the default app:
      1) Use the Win+R command and type "regedit"
      2) Navigate to HKEY_CLASSES_ROOT 
      3) Find and Select the ".ica" key
      4) Verify that the data value in (Default) is set to "ica_auto_value"
            a) If there is no such value set a new value: "ica_auto_value" 
      5) Go back out to HKEY_CLASSES_ROOT to Navigate to the "ica_auto_value" key(this will be further down the list)
      6) Inside the ica_auto_value key navigate to the command Subkey via the following pathway:
                ica_auto_file
                        shell
                              open
                                    command
      7) Select the value (Default)
      8) Set the data value to: "C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe" "%1"
      (be sure to include the quotes and the %1 at the end. the %1 ensure the full file path is used when opened to avoid windows shell errors.
    • Related Articles

    • Sunapsis Installation

      The following steps should be completed on the users account. 1) Go to sunapsis.cumberland.edu 2) Login as the user 3) Install sunapsis software 4) run sunapsis launcher 5) input sunapsis.cumberland.edu 6) install package for sunapsis.cumberland.edu
    • Student First sign-in steps

      To access Student First please use this link: Adminsfs.Cumberland.Edu It will bring you to a page that looks like this: To log in you can either click the blue “Please Login” text on the left hand side of the page, or the “Log In” button in the top ...
    • Student First log-in documentation

      To access Student First please use this link: Student.Cumberland.Edu It will bring you to a page that looks like this: It will look like the CANVAS login page. Here you will enter your entire student email. (See example below) After signing in with ...
    • Student Password Reset

      Hello, To reset your password and gain access to your accounts, please use this link. Select "Student", enter the A# associated with your account, your Date of Birth, and your Birth City. Then, click Verify. You should now see some important ...
    • Student First - How to View Classes

      How to View Classes Step 1: Navigate to the Faculty Portal of Student First by clicking Here Step 2: In the red column, select Academics, and then Scheduling Step 3: Under Course Sections, select the term you would like to view the classes for. Step ...